FREE delivery on all Hong Kong orders. All orders are delivered in 5-7 working days (Monday to Friday, except Saturday Sunday and public holidays) .
We apologize that we are not able to deliver your order in any specific delivery time.
Delivery times may vary due to availability of artwork(s). Please note that pre-order and back in stock items will take longer time.
If you have not received your items within 7 business days of receiving our dispatched notification, please email firstname.lastname@example.org with your full name and order number and we will look into your delivery immediately.
The Stallery uses FedEd's internationally renowned courier based on economy class service to handle all our overseas shipping. It normally takes about 7-10 days. We offer free international delivery for purchases over HKD$10,000.
Packages may be delayed by customs.
Estimated delivery time 7-10 business days upon delivery confirmation.
The Stallery cannot anticipate taxes applied by overseas Customs houses.
We are doing our best to process and dispatch artworks as swiftly as possible, Usually within 2 business days. If any item you have chosen is unavailable, we shall contact you via e-mail or phone.
CUSTOMS, DUTIES, AND TAXES
In most cases, any customs or import duties are charged once the parcel reaches its destination country. Any charges on a parcel must be paid by the person receiving the parcel.
The Stallery has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates
The Stallery sends its original artwork from Hong Kong SAR (China), there is no sales tax or duties imposed by the Hong Kong government and we are not responsible for products being confiscated by Customs in destination countries.
All information in the shipping address provided by you must be personally accurate. Otherwise all extra expenses will be borne by you and delays in delivery will be expected.
ANY MORE QUESTIONS?
Please email us any questions you have via email@example.com or come visit us during our public hours every weekend!